Woolery Forbes respects your privacy and security when shopping online or using our other mediums. This policy provides a summary of what information we collect and the purposes this information is used for.
W Forbes Sweet Delights (and trusted partners who act on our behalf) utilises your personal data to provide you with goods and services as it manages its routine business activities. It also uses your data to verify your identity to prevent crime and fraud as well as any such related legal right or duty. Only with your agreement we will contact you online for market research, promotions and customer related services.
The personal data collected shall be adequate, relevant and not excessive in relation to the business purpose or purposes for which they are processed. Such data shall be accurate and, wherever necessary, kept up to date. Therefore, it shall not be kept for longer than is necessary. The longest your personal data may be held is no more than six years.
Other third parties: W Forbes Sweet Delights will not sell your personal data to other organisations for their market research purposes. We will never disclose your information to third parties except for our service providers, credit reference agencies (in the case of offering credit to wholesalers/retailers), insurers, legal and regulatory bodies in keeping with protecting the rights of customers, employees and W Forbes Sweet Delights
International: It is often necessary to share your personal data outside the European Economic Area (EEA) with services providers in instances where goods are to be delivered outside the EEA. In such cases there are legal frameworks to protect your personal data.
We collect personal information in the course of us serving you, which includes your name, company details, address, telephone number, fax numbers, email address, month and date of birth, billing and account information, and other information that specifically relates to you. Your credit card information will not be stored to our website due to security reasons.
Our website uses etracker technology (www.etracker.de) by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.
The information collected by us is managed as required under the applicable laws, rules, and regulations to comply with the legal frameworks of the UK.
USE OF PERSONAL INFORMATION COLLECTED
We collect information only for use within our organisation and will not transfer, disclose, sell, distribute or lease the information collected to third parties. Personal information will be utilised:
To complete your transaction and for our internal record keeping as we administer your account/s as we collect and process your payments to us.
To understand your needs and preferences to personalise your experience with us as we
analyse your activity with us to develop our products and services.
To assist you with any queries as we work to improve our products and services.
To enable our sales staff to get in touch with you if you have requested for us to do so.
To confirm that the contact details you provided us is accurate as it enables us to keep in contact with you.
To use the information from your curriculum vitae for solely recruitment purposes.
To manage and develop the business and operations of W Forbes Sweet Delights and those of affiliated organisations
ACCESSING YOUR INFORMATION
You may obtain copies of your personal information, amend such information or request to have your account cancelled. In order to do this you should contact us by email (firstname.lastname@example.org) or by visiting the "contacts" section of our site.